Field Service Technician (m/w/d) 

 

The EMAG Group is one of the most important manufacturers of multi-functional production systems for machining precision metal parts. Whether the line has turning machines, grinding machines, gear cutting machines, laser welding machines or machining centers - the EMAG Group offers tailor-made and innovative manufacturing solutions at the very highest level for almost every application. EMAG LLC, headquartered in Farmington Hills, Michigan, is the North American subsidiary of the global EMAG Group. The company is known for its specialization in a variety of manufacturing solutions, including turning, grinding, gear cutting, tube and couplings manufacturing systems, and laser welding machines.

Department

After Sales / Service

Career Entry

Professionals, Entry Level

Location

Farmington Hills, MI,

Detailed description

Your field of duties:

Installs new or modified equipment at customers’ facility to ensure full functionality according to specifications

  • Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem
  • Analyzes review and inspection findings to determine source of problem, and recommends repair, replacement, or other corrective action
  • Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs
  • Provides on-site technical assistance to help troubleshoot and repair equipment

 

Your technical and personal qualifications:

  • Associate’s degree or equivalent from 2 year college or technical school; or 6-12 months related experience and/or training; or equivalent combination of education and experience

Contact person

EMAG L.L.C. USA

Ms. Erin Bosca
EMAG L.L.C.
38800 Grand River Ave
Farmington Hills, MI 48335
USA

E-Mail: ebosca@emag.com
Tel.: +1 248-442-6595
www.emag.com

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